FAQs

FAQs

CAN I PICK MY ORDER UP AT YOUR STORE?
We don’t have a storefront at this time, but we’re more than happy to deliver your order!

HOW FAR IN ADVANCE SHOULD I BOOK?
The sooner the better! We book as far as a year and a half in advance, but it’s best to allow a month or two to ensure availability. You can always give us a call and we'd be happy to let you know if we're available.

I’M READY TO BOOK. WHAT'S THE NEXT STEP?
You can submit an inquiry form through our “Contact Us” page. Let us know your event details and we’ll be in touch with you as soon as possible.

DO YOU REQUIRE A DEPOSIT? CAN YOU RESERVE MY EVENT DATE?
Yes, we require a 50% non-refundable booking fee to reserve your event date. Once your event details are finalized, we’ll send you an invoice with a secure link to pay as well as another email with the Terms and Conditions. Once we receive your booking fee and Terms and Conditions, you're all set! Congrats and get ready to go bonkerz!

I JUST SUBMITTED AN INQUIRY. WHEN WILL I HEAR BACK?
First off, thank you and we can’t wait to work with you! Please expect a response within 48 hours. If you don’t hear from us by then, something most likely went wrong so shoot us another email!
I HAVE MY OWN BALLOONS I PURCHASED. CAN YOU INFLATE THEM FOR ME?
Unfortunately, we cannot. We only use the best quality balloons and want to make sure they last throughout your event. For us to ensure the balloons are the best quality, we need to be the ones who purchase them. As a result, we cannot inflate any balloons you have already purchased. However, if you let us know what balloons you’re looking for, we will do our best to find them (or something very similar)!

WHY DON'T YOU HAVE ANY PRICES ONLINE?
Good question! Our balloons are made to order, so the price depends on many factors. We can provide you with pricing information if you fill out the form HERE.
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